SERVICE CONTRACT OPTIONS

 

   

Modern lasers build on decades of proven, reliable designs. For example, Lexel lasers are typically warranted for two years or 2000 hours.

Lasers do require some routine maintenance, however, and occasionally may require service. To fit your experience and budget, there are a variety of maintenance and service options available.

  • Service Contracts give maximum peace of mind when the laser must be kept operational at all times. If any problem occurs, it is fixed on-site, with no additional charge for parts or labor.

  • Maintenance Contracts help keep the laser in top condition. Periodically, a maintenance/service visit is scheduled. The laser is checked out and is fine-tuned to give the maximum possible performance. If there are any potential problems, these can often be caught and alleviated in advance.
         Lasers maintained via scheduled maintenance visits will have needed repairs performed for parts cost only (no labor). On-site repair does incur charges for travel under this plan.

  • Per-Incident Service is best for experienced operators who perform their own maintenance. If a problem occurs, our service engineers can troubleshoot and fix it. For out-of-warranty service, there is a charge for parts, labor and (if necessary) travel.

Service for other brands

If you have non-Lexel lasers, we can provide the same maintenance and service options.  Cambridge Lasers Laboratories, has experience with Coherent, Spectra-Physics, and other brands of lasers.

Types of service

We routinely perform service in the following areas. We can even work on some laser-related equipment, such as slit lamps, galvanometer scanners, and general power supplies. If you have a service need and don't see it listed here, feel free to e-mail or call us.

  • Replacement laser tubes
  • Power supplies
  • Connectors
  • Replacement parts
  • NIST Traceable calibration
  • Optics
  • Optics mounts
  • BBO crystals for second harmonic generation
  • Cleaning supplies